Meet your future

Marketing Account Manager

About Robot Creative:
Robot Creative is an award-winning marketing and branding firm based in San Antonio, Texas. We specialize in Branding, Fractional CMO and Outsourced Marketing services. (i.e. digital marketing, website development, graphic design, etc.) Our goal is to deliver solutions to our clients that consistently drive business growth, brand recognition and real ROI.

Education:
4-year degree in a related field

Experience:
min 7 years of experience in an account executive, marketing manager, business development or related position (This is not an entry level position.)

Reports to:
Business Development Director

We are seeking an Account Manager who has the following attributes:

• Ability to work with prospective clients to understand needs, qualify the opportunity and develop sales materials and/or proposals
• Ability to develop and grow relationships with business owners and senior/executive-level stakeholders
• Ability to lead client meetings and facilitate effective communication between client and internal teams
• Ability to persuasively advocate for your team’s recommendations during client-facing meetings
• Know client priorities and be able to advocate for them during internal meetings
• Detail-oriented and accurate, being fully aware of the context, timing and next steps for each client project
• Ability to manage multiple client projects and prospective deals that include a mix of short- and long-term deadlines
• Ability to take highly detailed and extremely accurate notes
• Self-directed and problem-solver who can work with limited supervision
• Excellent written and verbal communication skills
• Working knowledge of Microsoft Word, PowerPoint and Excel

Responsibilities

Client Relationships
The Account Manager serves as the main point of contact for client account management and relationship development. They attend all client meetings and handle project communication between meetings. This includes written and phone correspondence, as well as additional intermediary meetings with the client, as needed. Written and oral communication must be excellent. This person in this role must ensure the client is aware of the status of their project at all times and feels that we are responding in a timely manner with clearly communicated project expectations.

Prospect Development
In addition to working with active clients, the Account Manager is an integral part of the business development team. They are responsible for handling inbound project requests from past clients and new prospects, tracking sales opportunities and developing estimates and proposals. Working closely with the Business Development Manager, the Account Manager will help qualify sales opportunities, manage the sales pipeline and conduct key account outreach for new business opportunities.

Internal Team Coordination
Works with internal staff and resources to complete the project according to specifications, on time and within budget. Takes detailed project notes and provides them to the Project Manager and production staff. Reviews production work for accuracy and quality and escalates questions to the leadership team.

Vendor Communication
Manages vendor communications regarding client projects. This will include gathering of technical specifications, procuring quotes and communicating between the vendor and our internal team to meet established project goals, budgets, and deadlines.

Project Management
Account Managers work closely with the Project Management team on a regular basis to create new projects, update tasks/timelines/budgets and to keep the client abreast of any scope, budget or timeline changes.

Time Management
The Account Manager must be able to multitask and juggle several clients and projects simultaneously, adhering to established guidelines for prioritization.

Internal Meetings
Account Managers attend several regularly scheduled internal meetings, such as: Morning Staff Meetings, Weekly Department Meetings, Project Kick Offs, and additional ad hoc meetings as needed.

Time Tracking
Account Managers must accurately keep daily timesheets and track 100% of their project time.

We are a Small Firm
We all pitch in to take out the garbage, run errands, assist other team members, etc... the list is open-ended.

Job Type

Salary

Benefits

• Health insurance
• Dental insurance
• Vision insurance
• 401(k)
• Life insurance
• Paid time off
• Parental leave

Schedule

• Day shift
• Monday to Friday

Language

• English (Required)

Work Location

To Apply:

Please visit our Indeed listing for more information and to apply.

Social Media Manager

About Robot Creative:
Robot Creative is an award-winning marketing and branding firm based in San Antonio, Texas. We specialize in Branding, Fractional CMO and Outsourced Marketing services. (i.e. digital marketing, website development, graphic design, etc.) Our goal is to deliver solutions to our clients that consistently drive business growth, brand recognition and real ROI.

Education:
4-year degree from an accredited university or college; major in marketing or related field preferred

Experience:
5+ Years in Social Media Marketing (B2B & B2C)

Reports to:
Creative Director

About the Role:
We are seeking an experienced and strategic Social Media Manager to lead social media efforts for multiple clients across various industries. This role is ideal for someone with a proven track record of developing and executing successful social media strategies for both B2B and B2C brands. The ideal candidate will have deep expertise in organic growth, engagement strategies, social advertising, and monitoring/responding tactics to maximize brand presence and audience interaction.

Key Responsibilities

Social Media Strategy & Execution:

• Develop and implement comprehensive social media strategies tailored for clients based on their industry and target audience.
• Align social media initiatives with each client's overall marketing and business goals.
• Research and stay updated on industry trends, competitors, and platform algorithm changes.
• Leverage analytics and performance data to refine strategies and improve results.

Content & Posting Strategies:

• Plan and execute content calendars for various clients across platforms (Facebook, Instagram, LinkedIn, Twitter, TikTok, YouTube, etc.).
• Optimize posting frequency and timing for maximum engagement and reach tailored to each brand.
• Ensure brand consistency in tone, voice, and visuals across all channels for each client.
• Write compelling copy and create engaging visual content for social posts.
• Use design tools such as Adobe Creative Suite or Canva to develop high-quality graphics and multimedia content.
• Collaborate with design and marketing teams to produce high-quality content.

Engagement & Community Management:

• Implement engagement strategies to foster meaningful interactions and build a fan base for each brand.
• Utilize social listening tools to monitor brand sentiment, track user comments/messages/brand mentions across client accounts, responding in a timely and professional manner.
• Develop strategies to encourage user-generated content and community building specific to each brand's audience.
• Leverage influencer and brand partnerships to expand reach and credibility for various clients.

Social Advertising & Paid Strategies:

• Plan, launch, and optimize paid social media campaigns to drive leads, sales, and brand awareness for multiple clients.
• Work with internal teams to develop targeted ad creatives and messaging specific to each brand's goals.
• Analyze performance metrics and adjust strategies to maximize ROI for each client.
• Stay updated on best practices for ad placements, bidding strategies, and audience targeting across multiple industries.

Reporting & Optimization:

• Track key performance indicators (KPIs) such as engagement rates, follower growth, website traffic, and conversions for client profiles.
• Provide regular reports with insights, trends, and recommendations for each brand.

Qualifications & Skills:

• 5+ years of experience managing social media for multiple clients across B2B and B2C industries.
• Deep understanding of organic and paid social media strategies.
• Experience with major social media platforms and their analytics tools.
• Strong copywriting, communication, and storytelling skills.
• Proficiency in social media management tools (Hootsuite, Sprout Social, Buffer, etc.).
• Experience with design tools such as Adobe Creative Suite or Canva.
• Ability to analyze data and translate insights into action.
• Experience with influencer marketing and partnership strategies is a plus.

Why Join Us?

• Opportunity to lead and shape the social media strategy for a diverse range of brands.
• Collaborative and creative work environment.
• Competitive salary and benefits.

We are a Small Firm
We all pitch in to take out the garbage, run errands, assist other team members, etc... the list is open-ended.

Job Type

Full-Time or Part-Time Position Available

Benefits

• Health insurance
• Dental insurance
• Vision insurance
• 401(k)
• Life insurance
• Paid time off
• Parental leave

Schedule

• Day shift
• Monday to Friday

Language

• English (Required)

Work Location

In-person, 1114 S. St. Mary's St., San Antonio, TX 78210

To Apply:

If you are passionate about making social media work for businesses and have a track record of delivering results across multiple clients, we want to hear from you! Apply now and take our clients' brands to the next level. Send your resume and cover letter to resumes@robotcreative.com.