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social media team management framework for small business teams

Your Social Media Team May be Too Focused on Posting

July 3, 2026

Posting is the most visible part of social media. It is not the most important part. Here is something I tell business owners all the time about social media team management, and it usually surprises them: posting content is actually the least strategic part of social media. You also need a social media engagement strategy. […] Read More

Fractional CMO vs ad agency: what a marketing team needs to grow your business

Fractional CMO vs. Ad Agency: What’s the Real Difference?

June 24, 2026

You’ve built a business worth growing. Marketing needs to be part of that, and you’re trying to figure out the right way to get there. Maybe you’ve worked with an ad agency before, or you’re considering it. Maybe someone has mentioned a fractional CMO (Chief Marketing Officer) and you’re not entirely sure what that would […] Read More

EOS annual theme improves team alignment strategies

Bring Your EOS Annual Theme to Life Through Branding and Activations

May 19, 2026

If you run your business on the Entrepreneurial Operating System (EOS), you already understand the discipline of setting a one-year plan. You define your priorities, set your rocks and build the structure to hold your team accountable. This is great on paper. Where it often falls short is in how deeply that plan is felt […] Read More

Social media trends social experts want business owners to know about

Social Media Trends Every SMB Owner Should Be Watching

May 18, 2026

If you have a team that handles social for your business, you are probably counting on them to keep an eye on social media trends. Even though you “have people for that”, there are a few shifts that have changed what good social media looks like for your company, and you need to know what […] Read More

AI search is changing how businesses are found online

AI Search is Here. Learn What This Means for Your Business.

April 22, 2026

Search behavior has already shifted, largely driven by how AI search is changing the game. Your customers are still using Google, but they are also asking questions in tools like ChatGPT, searching within YouTube and using social platforms to gather information before they ever reach out to a company. For many established businesses, this change […] Read More

Use your customer data to update customer personas and marketing

Your Customers are Changing – Are You on Top of It?

September 10, 2025

There are four generations in the workplace. They all use different channels, engage with media differently, use very different forms of language, and respond to messaging in very different ways.   You may be feeling this already. Are you seeing diminishing returns on some marketing activities? Things that used to work might be less effective. […] Read More

Social Media: to Hire or Outsource?

July 24, 2025

Should a small business outsource their social media to an agency, or should they have an internal team manage it? I have some strong opinions here, but what might surprise you is how I would divide the labor to help you get the most effective results for your small business budget. Social media isn’t a […] Read More

Your Outdated Website – Simple Makeover or Complete Do-Over?

April 30, 2025

Do you have an outdated website? Are you wondering what will be required to get it up to date? Sometimes it can be a simple makeover, but sometimes it will require a complete do-over.  Websites are often one of the most common marketing infrastructure purchases for a small business. They are high up there on […] Read More

Confused About SEO? You Aren’t Alone.

March 20, 2025

Business owners ask us about SEO on a regular basis. They “know they need it”, but they aren’t sure what they need exactly. This article breaks SEO down into broad categories based on different types of businesses: Basic SEO, Local SEO, Advanced SEO Strategies, Content Strategies and even Paid SEO. My goal is to help […] Read More