Your ideal customer is out there. They may be struggling to find you, to buy from you or to get started. As business owners, we tend to focus on the metrics of our side of the story: leads, wins, losses. But what does it feel like to be your customer? How do you put yourself into their shoes to understand and improve their experience?
Participate in a workshop that will help you dissect your customer journey to look for opportunities to improve the customer experience AND your metrics.
Tuesday, September 12th at 11:00 am - 12:30 pm
Paloma Blanca
5800 Broadway St, San Antonio, TX 78209
We will provide expert guidance and tools to help you track your customer as they become aware of your organization, research your company, compare you to the competition, and enter your sales and customer service process.
What Attendees can Expect:
- learn about the customer journey map
- look for leaks in your marketing and sales funnels
- identify quick ways to increase your wins
- use the customer journey to inform a marketing plan
Who Should Attend:
- Business Owners
- General Managers
- Non Profit Leaders
- Marketing Directors
- Sales Leaders
Join us at this event and RSVP below!
Fees/Admissions: $30 Members | $50 Future Members
